Customer correspondence is a great way for a potential customer to see how the business treats one of its most valuable assets, its customers. If dealing with someone who is really unprofessional potential clients will not give you their business but look elsewhere for those services. Consistency, timeliness and professionalism are a recipe for proper client communication to retain customers that call, email or physically come to your location. Virtual reception is a service where businesses hire me to communicate with clients when they are unable to or correspond with the client through email in a highly professional manner. This is a designed service for those who cannot always take phone calls when providing services or during their personal down time so they don’t have to take phone calls during family time. Enjoy your time outside of your business and have the knowledge that this task will be completed appropriately and timely.